In over 10 years I've never had a bad experience with Shadtree. They are alway honest and the rates they charge are extremely fair! My next door neighbor is one of the mechanics at Shade Tree. I trust them on all aspects. One time I took my vehicle for a safety and emissions to another place because I was in a hurry. That other place said my breaks were bad...(I just had them replaced) I instructed my wife to take the vehicle to Shade Tree. It passed safety and emissions. They looked over the vehicle and didn't Up sell me. They do always give you a list of minor repairs that are needed as a courtesy, but never try to pressure into having the work done.