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ABC4 News

ABC4 News

Announcer: You're watching ABC4 News. Host: Welcome back, everybody. Today it is more important than ever to get great customer service, especially when it comes to your car. Today, we have a local automotive repair company with us. Shadetree Automotive has over 600 Google reviews and does things so different that their clients and fans absolutely love them. Host: Today, we've got Russ Talbot and Brian Bassett with us to tell us what makes Shadetree Automotive so different. So Brian, let's start with you. What are some of the things that you guys do at Shadetree Automotive that really stands out and is appreciated by your customers? Brian Bassett: Well, I would like to say it's, uh, Russ and I's, you know, manly, uh, middle aged good looks- Russ Talbot: (laughs) Brian Bassett: ... and receding hairlines, but, um, (laughs) no, really it's, uh, we have a thre ... read more

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How Do I Know If My Car Is Overheating?

How Do I Know If My Car Is Overheating?

How do I know if my car is overheating? One of the top causes of expensive engine failure is overheating due to cooling system failures. It is important for you and especially younger drivers to understand the gauges and warning lights your vehicle has As the owner of an auto repair shop, I have seen some of the most expensive car repairs stem from a young driver not paying attention to or understanding the overheat warning their vehicle gives them…until it is too late. Most cars and trucks are equipped with a temperature gauge. This allows you to constantly monitor the temperature of your engine. For most vehicles, normal engine temperature is a range between 195 degrees and 220 degrees. If your car or truck has a gauge that displays the temperature, it is safe to assume the 195 to 220-degree range is normal for your vehicle. Your vehicle’s exact specifications are easily found with a little bit of research or by referring to the owner’s manual Vehicles equipped w ... read more

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4 Ways to Better Maintain Your Vehicle To Avoid Costly Repairs

4 Ways to Better Maintain Your Vehicle To Avoid Costly Repairs

4 Ways To Better Maintain Your Vehicle (and avoid major repairs) We can all agree that the cost of owning a vehicle is the biggest investment we have outside of the homes we live in. It cost a lot to buy a new vehicle and it cost a decent amount to maintain and repair our older vehicles. With over two decades in the auto repair, auto maintenance, and service industry, I have helped thousands of people make educated decisions on what to do with their vehicles.  I would like to share with you some proven maintenance practices that will ensure you are driving a safe and reliable vehicle for as long as you want to drive it. Rotate your tires every 6 months or 5,000 miles.  The front tires of your vehicle typically wear much faster than the rear.  Your front tires carry the additional weight of the engine and they are also the steering tires. This causes the edges of the tires to wear a bit faster than the rear. By regularly rotating the tires front to back ... read more

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What Questions Should I Ask My Mechanic?

What Questions Should I Ask My Mechanic?

What questions should I ask my mechanic? I definitely understand that calling your mechanic can be a stressful thing. It shouldn’t be…but it is. I have been in this awesome auto repair industry for 26 years now.  I have taken countless phone calls and met a lot of great new people throughout the years. You can often hear the tension in someone’s voice when it is their first time calling your shop. People are afraid of the unknown. They don’t know if you are going to be friendly. They don’t know if you are going to talk down to them with technical words. They don’t know if you are going to trick them into something they don’t need. They don’t know if they can even afford to come in. I strongly believe that everyone just wants to know that everything is going to be ok. I am going to give you some advice and things you should look for when choosing your family mechanic that will hopefully make the process far less stressful.  Foll ... read more

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Get The Best Performance Out Of Your BMW

Get The Best Performance Out Of Your BMW

BMW WARNING LIGHTS, ESPECIALLY CHECK ENGINE LIGHTS Chances are that if you are currently searching for a BMW mechanic, you have some sort of warning light in your car’s message center.  Warning lights, especially check engine lights are the most common phone calls we receive.  If your check engine light is on solid, this means you should schedule your car in to be diagnosed by a BMW mechanic as soon as time allows.  Preferably in the next few days. If your check engine light is flashing, this means you should pull over as soon as it is safe to and turn your vehicle off.  The check engine light flashing is a warning that there is a malfunction severe enough to possibly cause damage to emissions components on your vehicle. We would advise calling your BMW mechanic before continuing to drive your vehicle. They will likely recommend sending a tow truck to pick you up to avoid any further damage. If your vehicle comes into our shop with the check engine light on, t ... read more

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