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Yearly Archives: 2018

Why the parts store is less money than my auto repair shop

As an auto repair shop owner, one of the questions I get asked regularly is:  “I jumped online and found the part for my vehicle for $120.00, why are you charging me $260.00 for the same thing? ”.  Often times followed up with “Can I just go get the part and bring it to you?”  There are several different answers for this very question.  Here are two of the most common:  The biggest reason is warranty.  I give you a 3 year 100k mile warranty on any job I do for you.  In order to do that, I am very selective on the technician that performs the work and the quality of part that is supplied.  Sometimes I am using the same or very similar part you can find at the local parts store.  Other times I am using a very specific brand or supplier based on the years of knowledge and product testing we have accumulated.  Does that make sense? To be completely honest, the other reason is that I make almost half of my living o ... read more