5

Shade Tree Automotive is the OnLy place I’ll take my BMW to now. They were absolutely amazing. They kept me up to date daily and were nothing but respectful and professional. My BMW had some very extensive repairs needed and it had to be there for 5 days and during that time, they gave me a perfect loaner car so I wasn’t stranded or breaking my wallet to rent a car. Their prices were fair and much lower than the other places I had taken it for estimates, places that specialize in only European cars, but at Shade Tree they have a BMW specialist and like I said before, it’s the only place I’ll take my car to again. My BMW is a limited model and they only made it for a couple years so it was hard for others to find the right parts, but Shade Tree had no issue at all and my car drives like it did when I bought it brand new. Thanks to Russ and Daniel for keeping me posted and being so awesome!!

5

Always pleasant, professional and reliable. I have trusted my cars to their good counsel and workmanship.

5

A bit pricy but they got my car running again

5

Shadetree has always gone the extra mile to make sure I’m satisfied with the service. Brian and Lisa are particularly helpful.

Thank you James! Tom Lambert- Owner

- Shadetree Automotive
5

I am new to this area and have been looking for an auto repair place that I can trust with people who treat me like they want my business. This is the place! From beginning to end they were most professional. They went over every detail of what my car needed and explained it all so that I could understand. Since my husband recently died, I had to talk to some friends before I made a decision on what to have done, and I was very emotional explaining that to Daniel. It must have been awkward for him, but he was so patient and kind. The repair was going to take a few days, and they had a loaner car for me at no cost. The repairs were done in the time frame they promised at the price they quoted. No surprises! I REALLY like Shadetree Auto and they will be my go-to team from now on. It's a 30 minute drive for me to get to them...but that's how much I like them. A entertaining plus is that they have free snacks and drinks in their lobby AND they left a little note thanking me for my business on the console...WITH COOKIES! Now THAT is the way to keep customers!! Oh...and the most excellent staff and service!!

5

5

As always the service was excellent. They found the problem they phoned me and discussed the solution and provided options. They did the job in a timely manor. Always a pleasure to do business with.

5

Great customer service!

5

5

Best mechanic shop I've been to. Very impressed with their system and pictures of what the technician will be fixing. Great customer service!

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