5

Russ was AMAZING!! He was the service gentleman that was handling my car. He constantly kept in contact with me for everything that was wrong. I’m so blessed to find a car repair shop so upfront and honest. Thank you!!

5

They are really great at communicating, do great work, no complaints (which is rare, when dealing with repairs). A bit pricier than some other shops, but I feel the quality of their work is absolutely worth it.

Thank you Cody for this review. You have been great to work with this year! Tom Lambert- Owner

- Shadetree Automotive
5

Great communication. Got exactly the service I was looking for. On top of that, they did a full (free) inspection of my ride, texted me photos of some areas of concern, and offered a super no-pressure quote on what it would cost to do some necessary maintenance. Oh, and I got a loaner car, which saved my work day!

Thank you Nic for giving us a try on your snow tires and for taking the time to write us such a nice review! Tom Lambert- Owner

- Shadetree Automotive
5

Prompt excellent service. I love the online system and they were so nice! Did a great job with our car.

5

They were very polite and when asked to have them call my uncle with the information first they agreed without asking questions. Very thorough diagnosis and very helpful.

5

Brian did a great job as always. I appreciate the personal touch. Using my name when I come in makes me feel confident and like you care about me and my family.

Thanks Merlin. We really appreciate your business. Ill pass this great review on to Brian!

- Shadetree Automotive
5

5

Having your car break down always is stressful and an nasty surprise expense. Shadetree minimized the unpleasantness with their friendliness, professionalism, honesty and services such as partnering with a towing service and free tow with $250 of repairs, loaner vehicles, optional pick-up service, detailed information and online inspection report complete with pictures of my vehicle and components in question. Will definitely use this company again.

5

As always Shadetree did a wonderful job in servicing our 9 year old vehicle. We take all of our vehicles to Shadetree as we know the service will be amazing and they will catch all problems that we have.

5

I have a 2004 VW Passat with 250 k miles. Over many years, I have had this car in to Shadetree for all kinds of work. They have never left me disappointed. Because I only have one car, I really appreciate the loaner vehicles they make available to me. Service Managers are always courteous and informative. You can find cheaper service but is there work guaranteed? Will they loan you a car while yours is being repaired? Even the dealer won’t do that. Plus I get fresh baked cookies when I pick up my car.🙂

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