Nothing short of an amazing experience. I have a Porsche Macan S, and one day, a lot of the electronics went out in the car. Including navigation, my speedometers, and the car defaulted back to German. I called around to my local Porsche dealerships, none of which have ever heard of this problem happening. I called Tom Lambert, and they were able to tow it in, and fix the issue in under a week. If you have a luxury brand, or any car for that matter, quality make the difference at this place. Ask for Brian, or Tom, and they will get it taken care of!