I am new to this area and have been looking for an auto repair place that I can trust with people who treat me like they want my business. This is the place! From beginning to end they were most professional. They went over every detail of what my car needed and explained it all so that I could understand. Since my husband recently died, I had to talk to some friends before I made a decision on what to have done, and I was very emotional explaining that to Daniel. It must have been awkward for him, but he was so patient and kind. The repair was going to take a few days, and they had a loaner car for me at no cost. The repairs were done in the time frame they promised at the price they quoted. No surprises! I REALLY like Shadetree Auto and they will be my go-to team from now on. It's a 30 minute drive for me to get to them...but that's how much I like them. A entertaining plus is that they have free snacks and drinks in their lobby AND they left a little note thanking me for my business on the console...WITH COOKIES! Now THAT is the way to keep customers!! Oh...and the most excellent staff and service!!