I was driving in the pouring rain, on the freeway, headed to work when SUDDENLY my car lost acceleration and a red lightning bolt appeared on my dash. I start to move off the freeway and call Shadetree. First thing I'm told is "get to a safe place!" Once I was off the freeway and safe, Lisa jumped into action. "A tow truck is on the way, you'll ride back with them, and while we look/fix your car, we have a car for you to drive." (OMG!! WHAT?!) I cannot say enough about the customer service. Not only that, my car was fixed and back to me within a day. I HIGHLY recommend Shadetree - 5 stars, 2 thumbs up, 10 out of 10, and/or love emoji!
Thank you Katrinna! You are one of our favorites. You have such a fun loving energy about you that is contagious. Thanks for being so sweet to my team every time you come in. I really appreciate you taking the time to write such a nice review also. Tom Lambert- Owner
- Shadetree Automotive