Yesterday I brought my vehicle to shadetree for just a registration renewal/emissions. I did all car related things with them so doing that with them was no question. I arrived for my appointment time and they promptly ran my emissions test which only took 15 minutes. I had planned at that visit to schedule an oil change for my vehicle because I knew it was a little overdue. My husband is deployed so I had been driving his car instead and putting it off. After they did my emissions, the guy who ran it mentioned to Russ that I needed an oil change who then asked me if I knew I needed it. I said I knew and wanted to schedule the appointment. He then asked if I had the time to wait and they would do it right then for me (normally this is a service which I need to leave my car with them all day) which was a HUGE help!!!! I said absolutely. Half hour later, I was on my way home. I was so incredibly grateful that Russ offered to have it done right then. I had my two kids with me too so it just saved me a day of hassle being on my own right now for an oil change. Shadetree and their employees never cease to impress. Thank you, Russ and team!!!!
September 29, 2016