March 1, 2022
I have not received such excellent customer service in a long time, possibly ever! I have such a good feeling when I talk to anyone at Shade Tree. When there was an unexpected hang up in the garage and my car wasn’t inspected by the original timeframe, they called me to keep me updated and sounded genuinely sorry. They worked hard to meet my repair deadline and succeeded. They even left cookies in my car! Their online diagnostic list is SO HELPFUL, every shop should provide this. And their free shuttle service is a huge convenience. Too bad I can’t give them a million stars, would recommend them in a heartbeat.
