This was our first time using Shadetree, and I keep asking myself where they’ve been all my life. They’re very thorough in describing the problems they’ve found and what the cost of repairs will be. Our van is 17 years old, so I appreciated that they took the time to look for other things that could cause problems in the near and distant future so I can figure those things into the budget and get them taken care of ahead of time instead of waiting for the van to break down again. At the same time, they didn’t push things that didn’t need to be done right away and instead gave me a general recommended time frame for getting those various items taken care of. The free towing service was a HUGE help to me. I didn’t have to use the shuttle service or loaner car at this visit, but it’s a relief to know those services are available. I’m recommending Shadetree to anyone and everyone.
August 28, 2017