I have a high-mileage minivan so we’re in the shop frequently keeping up with maintenance tasks and so on. Shadetree has consistently been exceptional to work with over the years. They’re very thorough in investigating and diagnosing problems and are great at explaining what needs to be done and why. They’re helpful, too, when it comes to helping me prioritize needed repairs instead of making everything sound urgent, which helps my paltry budget, and my van always runs like it’s almost new when they get done working on it. Not long ago I brought my van to a different place for an oil change. This other shop just told me they couldn’t remove the oil filter and didn’t want to break anything, and sent me on my way. I brought the van to Shadetree and it turned out the other place HAD broken something. Ordering the replacement part would have taken days and I needed to go out of town. Russ was able to find a part for a different make of van that was virtually identical that could be delivered in plenty of time, they got the repair done, and I didn’t have to put off my trip. This place and the employees are amazing. I’m very glad to have found Shadetree and recommend them highly to everyone. (This is an update to my previous reviews)
April 8, 2021