We specialize in Volkswagen and Audi vehicles. Our team at Shadetree Automotive is your proud Volkswagen dealership alternative. We strongly feel we have more knowledge and experience than even the Volkswagen dealer. On top of that, you get the family-friendly customer service that we are best known for.
Our mechanics at Shadetree Automotive specialize in your VW. Volkswagen makes an efficient high-quality vehicle. They are overall a great car but have a few common issues that we see. Warning lights, coolant leaks, and window problems are amongst the most common issues our mechanics are seeing on a regular basis. We have the factory VW scan tool and more importantly, we have the experienced mechanics to be able to perform the diagnostic strategy needed to diagnose any concern you may have.
All European makes are engineered a little differently than the Japanese and Domestic makes. With this comes some specialty tools needed for our mechanics. We have made the initial investment and continue to invest in all the tools needed to diagnose and repair your Volkswagen properly and efficiently. The major investments we have made to specialize in VW repair are mostly diagnostic equipment. We have numerous scan tools that do a great job on all makes and models, but for the more complicated concerns, we have the factory scan equipment. We also have multiple specialty tools for timing belts and timing chain replacements. We even have the specialty tools needed for replacing injectors on the newer models.
What good is it to invest in all the VW tools and have mechanics if we can not communicate properly to our customers? Our mechanics perform the inspection and diagnosis of your vehicle utilizing a digital inspection process. Our advisers then forward that digital inspection to your phone via text message so you can see pictures and notes directly from your mechanic. Your service adviser then walks you through the inspection to explain and prioritize any recommendations we may have. Our specialists in the shop love your vehicle and love the challenge of diagnosing concerns. Our service advisers love people and love the relationships they build with customers.