Always pleasant, professional and reliable. I have trusted my cars to their good counsel and workmanship.
Shade Tree Automotive is the OnLy place I’ll take my BMW to now. They were absolutely amazing. They kept me up to date daily and were nothing but respectful and professional. My BMW had some very extensive repairs needed and it had to be there for 5 days and during that time, they gave me a perfect loaner car so I wasn’t stranded or breaking my wallet to rent a car. Their prices were fair and much lower than the other places I had taken it for estimates, places that specialize in only European cars, but at Shade Tree they have a BMW specialist and like I said before, it’s the only place I’ll take my car to again. My BMW is a limited model and they only made it for a couple years so it was hard for others to find the right parts, but Shade Tree had no issue at all and my car drives like it did when I bought it brand new. Thanks to Russ and Daniel for keeping me posted and being so awesome!!
Popped a tire and had to get a set quickly. They squeezed us in and did a wonderful job as always. Shadetree has been taking care of my vehicles for a long time and I cant imagine anyone else. Great work
I’ve been working with Brian at Shadetree for about a year now. They are always thorough and professional and DON’T cut corners. The detailed vehicle inspection reports they send are extremely helpful. I’ve recommended several people to them because I trust their work.
We’ve always been very satisfied with shade tree automotive! First thankful for their honest and thorough service!
Very professional, our experience was a five-star. I will return back with all our Automotive repairs
I have not received such excellent customer service in a long time, possibly ever! I have such a good feeling when I talk to anyone at Shade Tree. When there was an unexpected hang up in the garage and my car wasn’t inspected by the original timeframe, they called me to keep me updated and sounded genuinely sorry. They worked hard to meet my repair deadline and succeeded. They even left cookies in my car! Their online diagnostic list is SO HELPFUL, every shop should provide this. And their free shuttle service is a huge convenience. Too bad I can’t give them a million stars, would recommend them in a heartbeat.
I have confidence that the team will take care of all the needs that I have. There friendly members greet you with a smile. They serviced my Land Rover at no cost which was a big surprise. Thank you ShadeTree.
Very happy with there work.
Excellent customer service!!! I have been a client for years & completely trust their judgement & recommendations!