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Shadetree Automotive Layton, UT

Shadetree Automotive

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Will Mechanics Let Me Bring My Own Parts?

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If you are wondering, “Will mechanics let me bring my own parts,” we have the answer for you.

At our auto repair shop, we very rarely allow a customer to supply their own parts. However, there are some very select situations that we will. We always want to do what is best and fair for everyone involved. Here are the main reasons why most mechanic shops (including ours) do not allow you to bring your own parts.

Warranty and Reliability of the Auto Part

When a mechanic shop is repairing your vehicle, they utilize years of experience to determine what part needs to be replaced and what the difference in quality is between different brands/ suppliers. Not all auto parts are created equal. Although you can often get a part that fits your vehicle properly from all the main suppliers like Napa, O’Reilly, AutoZone and Carquest; it is not always what is best for your vehicle or you. Using our years of experience, we have a list of parts that we trust the quality of from the top 4 suppliers in our area.

will mechanics let me bring my own parts

We have also itemized many parts that we will only trust an OE supplier to get us. It is typically less expensive, more convenient, and quicker to round up the parts needed from our local Napa supplier, so that is always our first choice. When we do decide to wait for the dealer, or one of our other OE quality suppliers, to bring us the part, it typically costs a bit more and takes a lot longer. We only do this when it is necessary to get the quality of the part we are willing to put our name behind.

When it comes to the quality of parts we will put on your vehicle, we will only install parts that we would feel comfortable having in our own car. Our theory is that if your original part made it 100k miles, the part we are installing should last just as long, if not longer. We give a minimum warranty of 3 years and 100k mile warranty on any new or remanufactured part we ever install on your vehicle.

Accountability

Believe it or not, we often get a faulty part right out of the box. Thankfully, it doesn’t happen too often, but our mechanics encounter it once or twice a month. When it does happen, it costs our mechanics a lot of time because it causes them to go back through the whole diagnostic process and verify their original diagnosis is correct.

Consider this; if you were to supply your own part in the case that the new part was faulty right out of the box, who is responsible for taking care of the mechanic’s time? It puts the mechanic, mechanic shop owner, and yourself in a difficult situation. If we supply the part and it is deemed to be defective, we make sure our mechanic’s time is taken care of.

High-quality mechanics have invested many years learning the craft and have spent thousands of dollars on tools. They deserve to be compensated fairly for the time spent working on your vehicle. Due to the volume of purchases we have with our parts suppliers, we have a good working relationship allowing us to lean on our suppliers to take care of any additional costs we may incur in that situation.

Profitability

There are a lot of expenses involved in operating a mechanic shop. Rent, utilities, tools, uniforms, support staff, supplies, etc. Due to these expenses, it is not possible to be profitable by selling labor only. All mechanic shops must order parts at our cost and apply a predetermined markup on that part. Yes, this means that buying a part from your local auto repair shop will cost you more than buying it directly from the parts supplier.

Honestly, we don’t buy parts from our suppliers at a much better price than our customers can. In order to take care of our team and keep our business open to take good care of you, we must make a fair profit on parts. If you supply your part, you must understand that is taking needed profits away from the mechanic shop and team that is helping you. 

Now, in the rare situations that it makes sense for the customer to bring a part they have ordered; a part every once in a great while should not hurt the mechanic shop. However, if customers are allowed to supply their own parts often, the shop will be in trouble.

Mechanic shops utilize a parts matrix to determine how much to charge a customer for parts. The matrix is designed to get us an average profit that will cover the expenses of the business. Parts will cost a little bit of a different amount at any shop you go to because not all shops have the exact same operating costs. Our parts matrix has a higher profit margin on lower cost parts and a lower profit margin on expensive parts like engines, transmissions, and modules.

I hope this answers the question, “Will mechanics let me bring my own parts?” If not, please feel free to call one of our trusted advisers for a more in depth explanation. We believe in transparency and want to be your trusted auto repair shop in Layton, Utah. We strongly believe that in doing business with you, everyone must win. You, the customer, me, the business owner, and most importantly, our hardworking team.

Filed Under: Mechanic, Auto Mechanic, Auto Repair Shop, Auto Service, Car Mechanic, Car Repair, Truck Mechanic

Are BMWs reliable vehicles? If you ask this question to a range of people from inside and outside of the auto repair industry, you will find a wide range of answers.

I answer the question “Are BMWs reliable?” from the position of a long time mechanic, a long time auto repair shop owner, and the husband of a beautiful woman driving a BMW. Just like most makes and models, a car is as reliable as the care you give it.

As a shop owner, I have seen all types of vehicles come through my auto shop. When you are around cars all the time, you begin to see the common problems of each make and model. BMW makes do have their common failures, but I would say that they are equal to or less than most other makes. This goes for European makes, Asian makes, and domestic makes.

BMW repair layton utah

In our area here in Layton, Utah, we are one of the only independent auto shops in the area that specialize in BMW repairs and maintenance. We are lucky enough to have our shop foreman, Tyler, be a BMW specialist. He started his career going through the BMW step program and going to work for the only BMW dealer in Utah. Most mechanics I worked with prior to meeting Tyler were nervous to work on BMW, therefore their opinion was typically poor about the quality of them.

If the mechanic you know doesn’t like BMWs, then it likely has tainted your opinion of their reliability. This was me for many years. I didn’t work on them much when I was a mechanic so they were somewhat foreign to me. So if someone asked me the question, “Are BMWs reliable?”, I didn’t really have a good answer. Since working with Tyler this last decade and by having several BMWs in our shop every day; they are great vehicles. My wife is driving a 5 Series with approximately 70k miles on it. It has been very reliable and we plan to drive it to about 200k miles before getting a newer one.

Here are some things to think about when considering, “Are BMWs reliable?”

  • BMW Mechanic:  A good BMW mechanic is fairly hard to find. Most mechanics work on all makes and models, but it is very rare to find someone that knows your BMW as well as you would prefer.  Here in Utah, there is only one BMW dealer. Though you can obviously find a BMW mechanic at the dealer, I am a firm believer in the way an independent auto shop like mine can take care of our clients and our team. An important thing to remember is that all mechanics are not created equal. Be sure to have a BMW mechanic that can advise you on any repairs and maintenance your BMW needs to remain reliable.
  • BMW Maintenance:  Performing regularly scheduled maintenance on your BMW is the best way to maintain the reliability. Keeping clean fluids and filters in your BMW is an absolute must for the longevity of your vehicle. BMWs often require different fluids and filters than what most shops have in stock. My wife’s vehicle, for instance, requires a very specific European spec synthetic oil and will have problems if the wrong oil is used. Be sure the shop that is maintaining your BMW understands the fluid specs and processes needed before allowing them to maintain your BMW.
are bmws reliable bmw repair shop layton utah
  • BMW Repairs:  The most common repairs I have seen on the BMWs coming through our shop are related to suspension problems or oil consumption. It is crucial to have your BMW mechanic catch these failures before they become a bigger problem. 

    Oil leaking from the oil stand gasket or excessive oil consumption caused by a failed crank case breather are both very common on most BMW models. This is a fairly easy fix and not something that should keep you from purchasing a BMW. It is crucial to have your vehicle checked regularly by your BMW mechanic to catch these problems before it is too late. Driving too long with an oil leak or with your engine consuming oil will lead to a major failure. If you catch problems early, you will avoid running your vehicle low on oil and having to pay for very expensive engine failures.

    As far as the suspension, most BMWs have a good amount of rubber bushings in the suspension components. As those bushings wear, it will cause excessive play in the suspension. This will affect the alignment of the steering and suspension leading to abnormal tire wear. Catching these problems before the tires are worn out or the vehicle becomes unsafe is a crucial part of the reliability of your BMW.

Filed Under: BMW, Auto Maintenance, Auto Service

Service Center

757 UT-193
Layton, UT 84041
P: (801)771-6711
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